We’re Here to Help!

At The Flux Wear LLC, we believe your time is precious, and we are dedicated to providing you with exceptional support. Whether you have a question about your order, need help choosing the perfect timepiece to mark a milestone, or just want to share your thoughts on our collection, we’re all ears!

Get in Touch — Choose Your Preferred Method:

📞 Call Us Speak directly with a member of our team. We’re happy to assist you with any urgent inquiries or personalized requests.

  • Phone: +1 385-685-0171

  • Support Hours: 9 AM – 5 PM EST, Monday – Friday

📧 Email Us Send us a message, and we’ll get back to you as quickly as possible. We aim to respond to all inquiries within 24 hours during the business week.

✉️ Visit Us While we primarily operate online to bring you the best value and service, you can send official mail to our business headquarters:

  • Business Name: The Flux Wear LLC

  • Address: 517 Casteel RD, Sparta, TN 38583, USA

Why Contact Us?

  • Order Support: Need to track a package or update your details?

  • Product Advice: Not sure which strap or dial fits your style?

  • Warranty & Returns: We’ll help you navigate our 30-day guarantee or 1-year warranty.

  • General Feedback: We love hearing from our community!

Send Us a Message – We’re Listening!

Use the form below to send us a direct message. We aim to respond within 24 hours during our business hours. Your satisfaction is our priority!





Our Customer Service Promise

At The Flux Wear LLC, we are committed to providing you with the best possible experience. To us, a timepiece is a lifelong companion, and we believe our relationship with you should be just as enduring. We promise:

  • Prompt and helpful responses to every inquiry you send our way.

  • Honest and transparent communication regarding our craftsmanship, materials, and services.

  • Going the extra mile to ensure your total satisfaction.

We’re not happy unless you are! We stand firmly behind our products and the service we provide to our community.

Get in Touch

For all inquiries, please reach out to our primary support channels:

Please Note: Our email address serves as our general query inbox. Whether you have a specific request regarding a return, an exchange, or an urgent matter, our team will ensure your message is immediately redirected to the correct department for specialized assistance.

Response Time Expectations

We know your time is your most precious resource. Here is what you can expect when you reach out:

  • Email: We aim to respond within 24 hours during business hours.

  • Phone: We strive to answer calls immediately. If we are currently assisting another customer, please leave a message and we will return your call as soon as possible.

Business Hours & Holiday Schedule

  • Standard Hours: Monday – Friday, 9 AM – 5 PM EST

  • Holiday Closures: Our offices are closed on the following days so our team can spend time with their families:

    • New Year’s Day

    • Memorial Day

    • Independence Day

    • Labor Day

    • Thanksgiving Day

    • Christmas Day